Fixed Cost per Machine

After a preliminary stabilisation of your IT environment, we cover up all faults and errors taking place, as well as basic supervision, for a fixed monthly or annual fee.

Best suited to

Organisations with suitable, in house IT resources that need to ensure a local and wide area network keeps running smooth and reliable with no surprises.

Included in the fixed fee...

  • Support by phone, remote control and on site
  • Monitoring Servers, Password changes, Managing user accounts
  • Guaranteed response times
  • Monthly reports of support incidents and system performance
  • Travel time and expenses within the M25
  • Software Updates

Protection includes:

  • Standardisation of server installation
  • 24x7 monitoring agent on servers
  • Disaster recovery image backup of each server
  • Tackling any errors reported by users
  • Virus detection and removal
Call us to ask more about what kind of support service you need: 079 1766 4145

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